Glitches in orders,communication this week

I’m not 100% sure whether the glitches are coming from gmail, paypal, my website, some ISPs’ new configurations for spam settings, or something else or some combination, but apparently some messages and booking acknowledgments have gone astray this week. There’s also been at least one odd error message popping up during checkout at karmazain.com, though there ultimately proved to be no problem with the order. We’re working on it.

In the meantime, if you have booked a new service or placed a new order this past week and have NOT received any response at all from me, please feel free to drop me a line either directly to my gmail account or through the contact form at the website. If you got the standard booking acknowledgment or order acknowledgment email, — the long one with details in paragraphs about shipping, handling, processing, communication, etc, that has my signature block at the end; not the one that comes from paypal or the website confirmation bot —  then you can trust that your order was received and I have it and if I have further questions I will email you. The only thing you need to be concerned about is if you placed an order or booked a service, and it’s showing up as a paypal or credit card charge on your end, but you have not gotten a response from me. In that case I need to investigate and may need to resend the confirmation.

Sorry about this and hope to have it cleared up soon.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s