status update (or why my answer is always “you’ll get the report just as soon as it’s ready”)

I’m still not caught up from the backlog due to weather/~3 weeks offline. But I want to illustrate why all of my handling/turnaround times are estimates only and a service can take longer than expected. [1]

I just finished a reading that a client booked last month.

The typed reading was 7,000 words long.

If I were still a freelance editor or writer working in Times New Roman 12 point font with 1″ margins, that would be 14 single-spaced pages.

It wasn’t some special “next five years” or extended birthday reading. It was just a regular old Tarot reading. But it was an incredibly important issue for the client and a pretty complicated situation with a lot of moving parts connected in sometimes quite subtle ways. And the cards were really digging into some nooks and crannies. I had no idea it was going to end up being that long. But that’s where the reading went, so that’s where I went, and that’s how long it took.

And that’s how I work. You’re reserving your spot in line when you place an order. Just like every other client, you’ll get your report or your stuff when it’s your turn in the queue. And when it’s your turn, you’ll get my full personal attention, just like every other client, and that takes as long as it takes.

Every item and service listing explains that my handling/turnaround times are estimates only, as do the site Terms of Service and the FAQ, and they explain that I do not give play-by-plays or answer emails asking, “just checking to see when it will be ready.” If you’re asking that, you didn’t read the item details/TOS. So when I get to your “just checking” email in the queue, I’m gonna cancel your order and send you a refund if I haven’t started work on it yet, ’cause we aren’t gonna be a good fit to work together.

But I promise you, if you are waiting in the queue and your reading or service or reply or order is later than you expect, *I have a good damned reason.* And I assure you that when it’s your turn in the queue, you’ll get that same personal attention.

To those of you who are waiting patiently, I very much appreciate your understanding and I am not taking your patience for granted. I’m steadily working on getting caught up and I am very grateful for your patronage and trust. ❤


[1] This isn’t even touching on how long it takes me to make it through the various inboxes of all the various platforms and sites, and my God, there are a lot of them, and I have ADD and a farm to look after, and I need a virtual assistant. I’m not even kidding. Email resume and references to karmazain at gmail if you’re interested.

status post – consultation, reading, and light setting report queue

The most recent status post/queue update for consults, reports, etc is at my livejournal here.

status post – consultation, reading, and light setting report queue

Note – this post is not the latest/current queue status report  – see the latest status report here.

Current ebay message queue: (NOTE I have a 48 hour -two business day – turnaround time on ebay messages, which is in accordance with ebay standards.  I am not open on weekends or federal holidays and they do not count toward the 48 hours/two business days. If your email involves a lot of typing or my looking something up, it may take longer – I’m not amazon.com, y’all. If you don’t hear from me within two business days, I promise it’s not personal; I could be behind from answering every single question that comes across my desk, and I get a ton of them, or yours could be taking longer due to my having to look something up for you or list something for you, or I could be in the emergency room with my child, but I guarantee you I have a good reason, and it has nothing to do with wanting to blow off clients. If you’re going to get pissy about such things, you’ll want to shop elsewhere.  If you have been blocked from bidding, though, I don’t read or answer your messages anymore – see below).

I have blocked a lot of bidders lately for being unreasonable, rude, and/or not reading the damned item listing and payment acknowledgment email.

Read more about how to get blocked…